Orders & Samples
Everything you need to know about placing orders and requesting samples
What is your MOQ?
Our MOQ is flexible: R&D samples start from 1 kg, and production orders scale to your requirements.
Do you provide free samples?
Yes, free samples with COA are available for evaluation. Shipping cost may apply for international delivery.
What documents do you provide?
Every shipment includes COA, MSDS, heavy metal and microbiological test reports.
Shipping & Payment
Lead times, payment terms and shipping methods for global customers
What is your lead time?
7-15 days for stock items; production orders are negotiated based on quantity and specification.
What are your payment terms?
T/T is standard. Flexible terms are available for long-term partners.
How do you ship internationally?
By sea, air or express (DHL/FedEx/UPS), with FOB, CIF or DDP terms available.
Quality & Support
Quality assurance, customization and how to reach our team
What certifications do you have?
GMP-certified workshops and an ISO 17025 laboratory, with HPLC/GC-MS/ICP-MS testing on every batch.
Can you customize products for us?
Yes, we offer OEM/ODM services from formulation to finished product, with MOQ starting from 1 kg.
How do I contact your team?
Email info@imaherb.com or WhatsApp +86 180 9184 3361. We reply within 24 hours.